A. introduction                                                   

the website https://shaya-letter.com/ Acts as an online store for purchasing company products - framed pictures that represent words.

The provisions of these Terms and Conditions shall apply to any use and purchase made by the User on this Website, the Terms and Conditions constitute a binding contract between the User and the Website, for all intents and purposes.

The user must read these terms and conditions in full and carefully, as a precondition for a contract between the parties.

Browsing the website and / or purchasing a product and / or service offered for sale on it, constitutes the user's consent to accept and act in accordance with the provisions of the regulations.

The wording in masculine is for convenience only and applies to both sexes

 

 

B. Intellectual Property, Statements and Liabilities of the User                              

 The user declares and confirms that he is solely responsible for the veracity of the information he has transmitted to the business, whether through the site or by any other means.

 The user declares and undertakes that he is the owner and / or the owner of the rights to make use of and / or to present the information for which he is requesting the production services of the business.

 The user declares and undertakes that he is the sole creator and owner of the intellectual property of any kind, including but not limited to, the copyrights, trademarks, sales, advertising, distribution, marketing, and moral rights, in all information he transmits to the business, and that their publication and presentation on the site Need for and / or performance of any production activities in the information, there is no violation or violation of the rights of any third parties.

 The user undertakes not to transfer to the business information for the purpose of any production services and / or in general, which may infringe any right, of any kind, of any third party, including but not limited to, trademarks, copyrights, trade secrets and / or rights Others.

 Transmitting information to the business through the site and / or other means, which is illegal, threatening, libelous, defamatory, abominable, pornographic or racist or any other material that violates the privacy of the individual or may constitute or encourage criminal conduct or establish a cause of civil action or violation In any other way the provision of any law, is strictly prohibited.

 The user declares and undertakes that the information he has provided to the business does not infringe on public feelings, invasion of privacy, defamation or libel, and that if people appear in the information, he has received their full permission to publish the information and / or produce it.

 The user declares that there is no legal and / or other impediment to the transfer of the information by him to the business and to the production he wishes to perform in it.

 The user undertakes to refrain from violating any law and / or regulation while using the company's services provided by the company, including violating the laws of the State of Israel with regard to the transfer of information between countries and / or via the Internet.

 If the user violates the conditions of section B, paragraphs 1-8, he and / or someone on his behalf and / or any third party will not be able to demand a refund and / or compensation and / or any other demand from the business.

third. Terms and manner of ordering and selling the products

Users may order products that are on the site at pre-set rates.

 It is the user's responsibility to enter detailed and valid address and credit card information. The business and / or anyone on its behalf will not be liable for productions that do not reach the customer for a reason that is not dependent on the business and / or whoever works for it, including incorrect address information and / or credit card.

 All prices on the website include VAT as required by law.

 The user must type basic information as it will appear on the registration page, such as: name, address, e-mail address, telephone number, credit card number, etc. Entering all the details is a prerequisite for the sale, after filling in all the details, the user becomes an "operator". In order to ensure the order is executed quickly, efficiently and without any problems, care must be taken to provide all the details accurately.

 Immediately after placing the order, the credit card details will be checked and upon confirmation of the order by the credit card companies, an appropriate notification will be sent to the customer stating that the transaction has been approved. 

 The user details as entered on the registration page as well as the registration of the transaction in the website system will constitute conclusive evidence of the correctness of the actions.

 Giving false personal details related to the purchase process is a criminal offense and a civil tort, and whoever does so is subject to criminal and civil legal proceedings.

In the event that the transaction has not been approved by the credit companies, the operator will receive an appropriate notification, according to which he will be required to make a telephone contact in order to make a refund. The user must act to arrange the approval of the transaction within 7 business days from the date of receipt of the notification of non-approval of the transaction by the credit companies, the non-regulation will be considered a canceled transaction.

 

D. Product delivery and shipping policy

 The delivery of the product and / or service purchased on the site will be sent to the address as typed on the registration page, within the time specified on the sale page of the product, unless otherwise stated, subject to full payment by credit card.

 The site will not be responsible for delays in delivering the product resulting from cases such as force majeure and without harming the generality of the above, war, hostilities, emergencies, natural disasters, strike at suppliers of services or goods needed to manufacture and / or transport the products or any reason beyond the business . The user and / or anyone on his behalf and / or a third party will not be liable for the business, and hereby waive any claim and / or claim as a result.

 The delivery times of the products as indicated on the sales page include only business days, ie, Sundays-Thursdays not including Fridays, Saturdays, holidays and public holidays.

 The products sold on the website are first packaged safely and transported by an external courier company directly to the address specified by the customer in the order.

 The courier company will contact the customer about the date of arrival of the shipment via SMS message. If the buyer is not at the destination at the time of delivery, he will be left with a notice to coordinate another delivery date. If the buyer is not expected to be in the address on the expected delivery date, the address will be provided by his or her workplace or by an acquaintance who is at home who can receive the shipment for him. Changing the address after placing the order involves an additional payment of 25 NIS.

 Delivery by delivery to nearby businesses (collection points nearby) will be made to all parts of the country within up to 8 business days, not including Friday and Saturday, holiday eves and holidays. Delivery takes place during the day. The business day ends at 16:00. The days of Sukkot and Pesach will each be considered a half business day.

 The shipping fee will be paid along with the payment for the product. On sale in installments, the shipping fee will be charged on the first installment.

 The customer will be allowed to collect the product directly by self-collection by prior arrangement regarding the place and date of collection. In case of self-collection by the customer will not charge shipping fees.

 

God. Goods return policy and / or cancellation of transaction

 The services offered on the site are personal to the user in accordance with his specific personal requirements and cannot be used and / or transferred by another party. Therefore, the user is aware and agrees that the goods provided by the business are goods manufactured specifically to his order, in accordance with the definition that appears in the Consumer Protection Law, 5741 1981.

Pursuant to section 6 (a) (2) of the Consumer Protection (Cancellation of a Transaction) Regulations, 2010

. Products cannot be returned to the company because they were made to order and custom-made

In the event that a complaint is received about a defective product, the business will decide and its decision will bind the customer. Exam The integrity of the product will be carried out by the customer service of the business to which the customer will transfer the product. In cases where the business decides that it is indeed a defective product, the business will re-produce the same product and provide the customer with a non-defective product. No monetary credits will be given and the consideration paid will not be refunded.

 For the avoidance of doubt, in any case where the product is damaged and / or damaged during delivery to the user, the business will take care to repair and / or replace the product at its sole discretion. In any case, the business will not bear any responsibility and the user is liable to the business for any defect and / or damage beyond what is stated, including direct and / or indirect damages.

 From the moment the product is delivered to the user, the business will not be responsible in any way for the product and / or its use, including but not only for the way the product is installed and / or shipped and / or any financial and / or other damage that may be caused to the product and / or as a result.

 The site and / or the business will not be responsible or liable for any damage caused to the customer and / or a third party, including financial damage for a claim received by someone regarding copyright for images that are not part of the site's galleries and uploaded by the surfers.

 

and. Limitation of Liability

The business and / or those on its behalf do not examine the content of the information transmitted by the user and / or for which the production services are required, and therefore do not bear any responsibility arising from the content of the information, including due to error, libel, libel, abomination, pornography, racism, Infringement of privacy, copyright and any intellectual property rights or inaccuracies included in these materials, infringement of rights and / or any other claim.

 The user will be solely responsible for any claim, claim or demand raised against the business and / or anyone on its behalf by any third party as a result of any reason related, directly and / or indirectly, to the information transmitted by the user to the business, including but not limited to The nature of the information, including, use of graphic elements, text, copyright infringement, trademarks, use of offensive elements that violate public policy, his feelings or in general. Accordingly, the user will indemnify the business, its employees, managers or anyone on its behalf for any damage, payment or expense caused to them, including attorney's fees and legal expenses.

 The photos that appear on the website are for illustration purposes only. There may be color differences and other changes between the appearance of the product in the picture and the product in reality.

 You may not copy, reproduce, distribute or sell the content on the site, including the images, databases, designs, texts and trademarks on the site.

 

P. Data Security

 At the request of the credit card companies, the transactions on the site are secured with the most advanced technology. In this technology, the information regarding the buyer's billing details is encrypted and deleted immediately after the purchase. 

 Transactions are made while maintaining complete privacy and confidentiality of the data. The data uploaded to the site by the users and used by the site for the purpose of providing service to the customer only. The site does not allow the use of this data to other users and does not transfer to any third party, except in cases where the owner of the rights in those data gives the site its express and prior consent. 

 

H. Updates and changes

At any time the business may make changes and / or updates to the terms of use. By using the website, you hereby agree to be subject to everything stated in the terms of use at all times, and you must keep up to date with the changes that will be made to the terms of use.

 The business reserves the exclusive right to make any changes to the site at any time and for any reason, without any prior notice and without any liability on its part. As stated, the right to change and / or add and / or omit any material from the materials published on the site, to redesign it, to replace it.

 However, and in light of the fact that this is a site connected to the Internet, it is not possible to guarantee complete immunity from intrusions into the business computers, and therefore the user is given the option to purchase services by phone or on physical arrival at our workplace. For the avoidance of doubt, the business and the site will not be responsible for the user's compensation if his details are revealed following the unauthorized intrusion of any party into the site, despite the security measures operated by the business and the site.